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TOTAL MAINTENANCE CONTRACT (ALSO KNOWN AS OPTION D) TERMS AND CONDITIONS FIFTH EDITION, WITH EFFECT FROM 1 SEPTEMBER 2004 | ||
| This agreement relates to a specific mooring, whose number is entered on the form that you return to us. | ||
| DIVING BELLE WILL | ||
| Survey your mooring once a year and service it by carrying out any work necessary to keep it at the surveyable standard. You can find the standard on our web site www.divingbelle.co.uk or request that it is sent to you by post. | ||
| Replace any parts from the following list which fail to meet the surveyable standard because of wear and tear or corrosion: | ||
| block | ||
| rising chain | ||
| shackles | ||
| swivel | ||
| thimbles | ||
| buoy | ||
| pick-up-buoy and its rope | ||
| surface joining line between fore and aft boat ropes | ||
| safety link | ||
| bridging rope and its associated thimbles and shackles | ||
| boat rope shackles | ||
| strain line on trot mooring | ||
| Replacement is like for like; it does not cover upgrading to a higher specification. In the case of ropes, we may at our sole discretion, repair rather than replace. | ||
| Carry out minor repairs to the existing boat ropes. | ||
| Send you, within reasonable time after the survey and service, a certificate and a report detailing all the mooring components and their condition. | ||
| Remove, clean and store boat ropes for the winter and re-attach them for the following season, provided you inform us that you have departed from your mooring and give us adequate notice of your arrival date for next season, normally two weeks. | ||
| We will not cover repairs or replacements needed as a result of loss, vandalism, theft, work carried out without our authorisation, damage caused by vessels breaking free or a vessel running over the mooring (propeller damage). | ||
| Option D does not cover the making of new boat ropes or major repairs or alterations to
existing boat ropes. If you ask us to do such work it will be charged at list prices. You can find
our price list on our web site www.divingbelle.co.uk or request that it is sent to you by
post. However you are not charged for the removal and/or attaching of the ropes. | ||
| Option D is not 'buy now pay later'. It is a long term maintenance program for your mooring once it is up and running. | ||
| This agreement relates to the structural integrity of the mooring and does not necessarily imply that the mooring is suitable for the boat. Your club, association, fundus owner or landlord might permit you to swing with a boat that will collide with neighbouring boats or might permit you to moor on moorings that in our opinion are not adequate for your vessel. Diving Belle can accept no liability for any consequences nor for collisions arising out of the close proximity of moorings and / or vessels. The terms and conditions subject to which the Certificate is issued form part of this contract. You can find these on our web site www.divingbelle.co.uk on the Prices Terms and Conditions page or request them by post. | ||
| IF YOU CHANGE YOUR MOORING | ||
| We will transfer the agreement to another mooring, providing that it falls into one of four categories: | ||
| 1 | purchased new from Diving Belle within the previous six months | |
| 2 | within three months of a major rebuild by Diving Belle restoring the mooring to as-new condition | |
| 3 | in an acceptable condition to enter this scheme in the opinion of Diving Belle | |
| 4 | already on Option D with the previous owner | |
| DATE OF FIRST PAYMENT | |
| New mooring | six months after date of purchase of mooring |
| Any other mooring | immediately |
| METHOD OF PAYMENT | |
| Monthly standing order | |
| STARTING DATE OF COVER | |
| Cover will start as soon as Diving Belle holds your completed standing order mandate form / form notifying us that you have set up the standing order. In the case of new moorings, this means that cover will start before any payments are made. | |
| INVOICING | |
| Each month we will raise an invoice in respect of that calendar month. These will not be sent to you unless you specifically request them. | |
| ENDING THIS AGREEMENT | |
| By you | You must inform us that you are stopping your standing order and tell us the date of the final payment. |
| By us | One month's notice. We will not end this agreement without good reason. |
| Cessation of payments without informing us will summarily end the agreement and we will have no further obligations to you under Option D other than to notify you at your last known address. | |
| For failure to amend your standing order after a price rise - see below. | |
| Moving, altering, or interfering with the mooring without authorisation from us may constitute grounds for summarily ending this agreement and we will have no further obligations to you under Option D other than to notify you at your last known address. | |
| Should you continue to pay after the agreement is ended, there will be no refund. | |
| Please note for future reference, that a standing order must be cancelled by you and not by us. The banking system does not allow us to do it. | |
| IF YOUR DETAILS CHANGE | |
| If you change your boat or phone number or move house you must inform us so that we can modify our computerized records. | |
| As email addresses change so often, if you change your email address please send us an email. | |
| USE OF DATA | |
| We hold your details on computer. | |
| Your details may be made available to the emergency services if problems arise, e.g. theft, vandalism, injury. | |
| If you have expressly asked us not to divulge your phone number we will not do so without your permission. | |
| When we take your details we request permission to take a digital photograph of yourself and other parties who use your boat. This is so our staff can identify who is on the boat should we suspect that an intruder is aboard. These photographs may be made available to the emergency services upon request. | |
| ALTERATIONS TO THESE TERMS AND CONDITIONS | |
| Terms | If there are any alterations to the terms and conditions, these will be posted on our web site. |
| Prices | As we have no control over our suppliers' prices, whenever there is a significant increase in our basic costs, these will be passed on with immediate effect and a new standing order mandate will be sent to you. |
| If at that time you wish to continue with Option D, you must complete and return the form within three weeks, otherwise it will be assumed that you have cancelled your agreement. If your payments continue at the old rate, your contract with us will cease and any monies received will not be refunded. | |
| If at that time you do NOT wish to continue with Option D, please inform us that you have cancelled your standing order. It is your responsibility to cancel your standing order - the banking system does not allow us to do it. | |
| If you do not inform us either way, the agreement will be ended with effect from the day of the price increase, we will have no further obligations to you under Option D and any payments received as from that date will not be returned. | |
| The terms and conditions posted on our web site www.divingbelle.co.uk may be modified on an ongoing basis and will form the contract between you and us. | |
| MONTHLY PRICE | |
| Swinging moorings | �19.00 |
| Trot moorings | �22.00 |
| Fore-and-aft moorings | �34.00 |
| WHAT TO DO NEXT |
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If you are a new customer, please contact us for the paperwork. If you are an existing customer and have received these terms and conditions together with notification of a price increase, please complete and return the form together with your standing order mandate. If you prefer to do internet or telephone banking, please amend your standing order mandate and return the form only. |